Contact

Need to decide whether RTSP.RUN is the right deployment path?

Send your use case, camera model, and what you are trying to run. The goal is to quickly decide whether to continue with self-service validation, website embed, or to stop because the solution is not the right fit.

What helps to include

  • camera model or manufacturer
  • intended use case, such as a company website, venue, or construction page
  • the RTSP or RTSPS address, or the exact problem if you can share it
  • the error message or a screenshot if playback failed

Contact email

hello@rtsp.run

Send a Product or Website Inquiry

Use this form if RTSP.RUN looks relevant but you do not yet have a working public RTSP URL ready for self-service playback.

Do not send production credentials unless they are necessary to explain the problem.

What to expect from this contact path

This path is for situations where you are already working on a real deployment and need a quick confirmation of suitability, limits, or the right next step.

  • You contact us with the use case, camera model, and what is already prepared.
  • RTSP.RUN is mainly a fit for publicly reachable RTSP/RTSPS streams, browser playback, and simple website embeds.
  • If the real issue is public reachability, the URL, or network setup, you will get a clearer recommendation on what to verify next.

Expected response: Manual follow-up usually within 1–2 business days.

If your question is tied to an upcoming deployment deadline, say so directly in the message.